LexemicaIndonesian course

Elementary · scenario 74 of 84

Return a faulty item

Explain the issue to the cashier and ask for a refund.

The situation You're at the counter with a broken item. Ask for a refund.

The dialogue

  1. Selamat siang. Ada yang bisa saya bantu?

    Good afternoon. How can I help you?

  2. Saya mau mengembalikan cangkir ini karena rusak.

    I want to return this cup because it's broken.

  3. Boleh saya periksa cangkir dan struk Anda?

    May I check your cup and receipt?

  4. Tentu, ini cangkir dan struk saya.

    Sure, here are my cup and receipt.

  5. Apakah Anda mau ganti barang atau uang kembali?

    Would you like an exchange or a refund?

  6. Saya mau uang kembali saja, terima kasih.

    I just want a refund, thank you.

  7. Tentu bisa. Ini uang Anda, terima kasih!

    Of course. Here is your money, thank you!

Words in this scenario

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