LexemicaPolish course

Elementary · scenario 74 of 84

Return a faulty item

Explain that your item is broken and ask for a refund.

The situation You are at the counter with a broken item. Ask for a refund.

The dialogue

  1. Dzień dobry! W czym mogę pomóc?

    Good morning! How can I help you?

  2. Dzień dobry, ten kubek jest uszkodzony.

    Good morning, this mug is damaged.

  3. Rozumiem. Poproszę paragon.

    I understand, the receipt, please.

  4. Proszę bardzo. Czy mogę dostać zwrot pieniędzy?

    Here you go. Can I get a refund?

  5. Tak, oczywiście. Płatność kartą czy gotówką?

    Yes, of course. Payment by card or cash?

  6. Poproszę zwrot na kartę.

    I'd like a refund to the card, please.

  7. Dobrze, wszystko gotowe. Miłego dnia!

    Okay, everything is ready. Have a nice day!

Words in this scenario

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