Return a faulty item

The dialogue

1. 你好，我​想​退​这个​杯子。

   nǐhǎo, wǒ xiǎng tuì zhège bēizi.

   Hello, I'd like to return this cup.

2. 你好，请问​怎么​了？

   nǐhǎo, qǐngwèn zěnme le?

   Hello, what's wrong?

3. 这个​杯子​坏​了，你​看​这里。

   zhège bēizi huài le, nǐ kàn zhèlǐ.

   This cup is broken, look here.

4. 真的​坏​了。请问​你​有​小票​吗？

   zhēnde huài le. qǐngwèn nǐ yǒu xiǎopiào ma?

   It's really broken. Excuse me, do you have the receipt?

5. 有，这​是​我​的​小票。可以​退钱​吗？

   yǒu, zhè shì wǒ de xiǎopiào. kěyǐ tuìqián ma?

   Yes, here is my receipt. Can I get a refund?

6. 可以，没​问题。这​是​你​的​钱。

   kěyǐ, méi wèntí. zhè shì nǐ de qián.

   Sure, no problem. Here is your money.

7. 好​的，太​谢谢​你​了！

   hǎo de, tài xièxie nǐ le!

   Okay, thank you so much!

Words in this scenario