LexemicaFrench course

Elementary · scenario 74 of 84

Return a faulty item

Explain the item is broken and ask the cashier for a refund.

The situation You're back at the store with a broken item. Ask for a refund.

The dialogue

  1. Bonjour, j'ai acheté cette tasse hier.

    Hello, I bought this cup yesterday.

  2. Bonjour ! Quel est le problème ?

    Hello! What is the problem?

  3. Elle est cassée. Je voudrais un remboursement, s'il vous plaît.

    It's broken. I would like a refund, please.

  4. D'accord. Vous avez le ticket de caisse ?

    All right. Do you have the receipt?

  5. Oui, bien sûr ! Voilà mon ticket.

    Yes, of course! Here is my ticket.

  6. Très bien, je peux vous rembourser par carte.

    All right, I can refund you by card.

Words in this scenario

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