Elementary · scenario 74 of 84

Return a faulty item

Tell the cashier your item is broken and request a refund.

The situation You're at the counter with a broken item. Ask for a refund.

The dialogue

عفواً، من فضلك، عندي مشكلة في هذا الكوب.
ʿafwan, min faḍlik, ʿindī mushkila fī hādhā al-kūb.
Excuse me, please, I have a problem with this cup.
أهلاً بك، ما هي المشكلة؟
ahlan bik, mā hiya al-mushkila?
Welcome, what is the problem?
هو مكسور، اشتريته أمس من هنا.
huwa maksūr, ishtaraytuhu amsi min hunā.
It's broken, I bought it yesterday from here.
لا مشكلة، هل الفاتورة معك؟
lā mushkilah, hal al-fātūratu maʿak?
No problem, do you have the receipt with you?
نعم، تفضل الفاتورة، أريد استرجاع المبلغ من فضلك.
naʿam, tafaḍḍal al-fātūrah, urīdu istirjāʿa al-mablaghi min faḍlik.
Yes, here is the receipt, I would like a refund, please.
حسناً، لا مشكلة، تم استرجاع المبلغ.
ḥasanan, lā mushkilah, tamma istirjāʿu al-mablagh.
Okay, no problem, the amount has been refunded.
شكراً جزيلاً لك، يوم سعيد.
shukran jazīlan lak, yawm saʿīd.
Thank you very much, have a nice day.

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